DockinaBox® stands behind our craftsmanship and quality product. Our warranty for our Floating Dock Series including but not limited to our Heavy Duty and Super Duty Floating Dock Series; ensures the original owner that the floating docks will be free of issues due to material and workmanship defects. DockinaBox® Floating Dock Series is warrantied against defects in material and manufacturing workmanship for a period of ten (10) years from the original purchase date. Hardware and accessories for the floating series of docks carry a three (3) year warranty against defects in material and manufacturing workmanship from the original purchase date. Eagle Floats carry a pro-rated warranty of fifteen (15) years from date of purchase and are honoured through Hendren Plastics. DockinaBox® floats carry a limited twenty-five (25) year warranty against cracks, breaks, and leakage. If a customer discovers a defect in material or workmanship within this period the customer must promptly notify DockinaBox® in writing with proof of purchase. Within a reasonable time after being notified and receiving the product, DockinaBox® will assess whether the issue is due to manufacturing defect and correct any defect in material or workmanship by repairing or replacing the affected part(s). The repair or replacement, which includes parts and labour is at DockinaBox’s® expense. The customer is responsible for the full cost of shipping/freight of the defective product.
This warranty will not cover the repair or replacement of your floating dock caused by improper installation, wear and tear, alteration, staining, excessive physical damage, overloading, lack of maintenance, improper storage, failure to adhere to product capacity information and/or product instructions, and Acts of God or force majeure. In no event shall DockinaBox® or Offshore Performance Inc. be liable for any incidental, or consequential damages, including but not limited to, personal injury, damage or injury of property, damage to watercraft, loss of use, inconvenience, cost of substitute equipment, loss of revenue, claims of third parties, and travel expenses.
The liability of DockinaBox® and Offshore Performance Inc. shall in no event exceed the actual cash value of the covered item. All parts replaced under warranty will become the property of DockinaBox®. DockinaBox® reserves the right to change product models, features and designs without incurring any obligations to incorporate such changes into already completed products or those currently held by dealers or consumers. Some Provinces do not allow the limitation of incidental or consequential damages or on the duration of implied warranty so the above limitations or exclusions may not apply to you. This warranty gives you legal rights but you may have other rights which vary from Province to Province. The warranty is non-transferable and only valid for the original purchaser.